Terms and Conditions

Move it! AR consumer service
As of: October 2026

1. Provider and scope

The provider of the Move it! AR service is:

Gergö Fazekas Werbeagentur e.U. Christkindlwald 8/3 3002 Purkersdorf Austria Email: hello@moveitar.com Phone: +43 660 8370 149 Company register number: FN 602725k Company register court: Landesgericht St. Pölten VAT ID: ATU66851711

Move it! AR is the trade name of a service provided by Gergö Fazekas Werbeagentur e.U. The MAJORDESIGN is a brand used by the provider.

These Terms and Conditions apply to the use and ordering of the Move it! AR online consumer service for private individuals.

A consumer within the meaning of these Terms is any natural person who acts for a purpose that is not attributable to their commercial, business, professional or self-employed activity.

The contract language is English.

2. The Move it! AR service

Move it! AR is a browser-based WebAR service that makes it possible to display a linked video on the user's mobile device when a specific image is recognised.

No dedicated AR app needs to be installed to use it.

A Move it! AR activation includes one project with:

  • one target image;
  • one video;
  • the QR code belonging to the project;
  • a 30-day active period.

One purchase entitles you to the activation of one Move it! AR project.

3. Ordering and conclusion of the contract

The consumer creates their project on the online interface, enters the required data, uploads an image and a video, selects the desired activation start date and completes the payment after reviewing the order summary.

The consumer is obliged to check the entered data and uploaded content before payment.

By paying, the consumer places a binding order.

The contract is concluded upon successful confirmation of the payment.

A successful payment does not automatically mean the public activation of the project. The project may undergo a technical and content review before activation.

4. Price and payment

The base price of the Move it! AR consumer service is 49 EUR per project.

The final amount shown during the order process is the total amount payable by the consumer for the respective order.

If the consumer uses a valid discount code, the discount is deducted before payment.

The refund amount cannot exceed the amount actually paid for the respective project.

Payment is processed via the Stripe online payment system.

5. Activation and duration of the service

The consumer chooses the activation start date in the order process from the possible dates offered by the system.

The earliest selectable start date is at least two business days after the order.

The project is active for 30 days from the day of activation.

After the 30-day period ends, the AR function ends.

The 30-day active period does not renew automatically. A further active period requires the purchase of a new activation.

6. Technical requirements

Supported formats for the uploaded image:

JPG, PNG or WebP, maximum 10 MB.

Supported formats for the uploaded video:

MP4 or WebM, maximum 300 MB.

If an uploaded file is technically unsuitable for the proper functioning of Move it! AR, the provider may ask for it to be replaced or for an improved version to be uploaded.

Using Move it! AR requires a compatible mobile device with a camera, a suitable browser, permission to use the camera and a working internet connection.

7. Uploaded content

The consumer is responsible for holding the necessary rights to use the image, video and other content they upload.

The consumer must in particular ensure that the uploaded content does not infringe the rights of third parties, in particular:

  • copyright or related rights;
  • trademark or other intellectual property rights;
  • personality rights and the right to one's own image;
  • data protection rights;
  • or other legally protected rights.

Uploading unlawful content is prohibited.

The consumer must also ensure that they are authorised to use the image, voice or other personal data of the persons depicted in the content.

8. Content review and refusal of activation

The provider is entitled to review the uploaded content technically and in terms of content before activating the project.

The provider may refuse to activate a project that is unlawful, infringes the rights of third parties or contains content that obviously contradicts these Terms.

In this case the project is not activated, and the provider refunds the amount actually paid by the consumer for the respective project in full.

The refund is generally made to the original payment method.

Technical unsuitability alone does not count as impermissible content. In this case the provider may first ask for a suitable replacement file or improved content.

9. Retention of project files

The provider retains the image and video files uploaded for the Move it! AR project for a maximum of 60 days from activation.

After the 30-day active period, the files may be retained for a limited time for technical and administrative reasons, but they are deleted no later than 60 days after activation.

Details on the processing of personal data can be found in the Move it! AR privacy notice.

10. Right of withdrawal

The consumer is entitled to withdraw from the contract within 14 days of the day the contract is concluded, without giving any reason.

The details, the form of exercising the right of withdrawal and the model withdrawal form are set out in the separate withdrawal information.

The consumer can also exercise their right of withdrawal online via the form on the Move it! AR website: /en/withdrawal-form (the form is also accessible on the website via the "Withdraw from the contract" link).

After an online withdrawal declaration is recorded, the provider sends an electronic confirmation of the content of the declaration and the date and time of its receipt to the email address provided by the consumer.

If the consumer effectively withdraws from the contract for this Move it! AR consumer service within the 14-day withdrawal period, the provider refunds the amount actually paid for the respective project in full, even if the project has already been activated.

In this case the provider retains no charge for the period already used.

The refund is made without undue delay, and at the latest within 14 days of receipt of the withdrawal declaration.

The refund uses the same payment method that the consumer used for the original transaction, unless the parties expressly agree otherwise and the consumer incurs no costs as a result.

After the withdrawal, the Move it! AR project in question may be deactivated.

10a. Voluntary 14-day money-back guarantee

For Move it! AR projects, the provider grants a voluntary 14-day money-back guarantee in addition to the statutory consumer rights.

The guarantee period begins on the first day of the agreed activation period. The activation day counts as day 1. The guarantee can be used within 14 calendar days without giving any reason.

In the event of a guarantee claim, the amount actually paid by the customer is refunded in full. If no amount was actually paid due to a voucher or promotional code, the refund amount is accordingly €0.

The voluntary money-back guarantee neither replaces nor limits the statutory right of withdrawal or other statutory consumer rights.

11. Function of the service and warranty

The provider makes the Move it! AR service available with the functions set out in the contract and for the agreed duration.

The consumer is entitled to the mandatory consumer and warranty rights under the applicable legal provisions.

No provision of these Terms limits or excludes consumer rights that cannot be contractually excluded or limited under applicable law.

The function of the service may be affected by the consumer's device, internet connection, browser or camera settings, or by third-party technical services outside the provider's sphere of influence.

The consumer's mandatory rights remain unaffected.

12. Obligations of the consumer

The consumer is obliged to provide truthful and accurate information, to supply the files required for creating the project in a suitable format and to use the service lawfully.

13. Contact and complaints

For questions about the service, the order or complaints, the consumer can contact the provider using the contact details given in the imprint.

Email: hello@moveitar.com Phone: +43 660 8370 149

14. Applicable law

This contract is governed by Austrian law.

This choice of law must not result in the consumer being deprived of the protection of mandatory consumer protection provisions of the state of their habitual residence, insofar as these apply under the applicable rules of private international law.

15. Validity and amendment of the Terms

The Terms in force at the time the contract is concluded apply to an order.

The provider may amend the Terms with effect for the future, in particular in the event of changes to the functioning of the service, the business terms or the applicable legal provisions.

A later amendment of the Terms does not change the conditions of contracts already concluded.